Where is my data stored?
Where is my data stored?
All data is stored in the EU (eu-west-2) on Supabase-managed PostgreSQL with row-level security enabled. Infrastructure runs on AWS, Vercel, and Fly.io, all EU-hosted.
Is my data used to train models?
Is my data used to train models?
No. Your custom population data is used only to build your population model. It is never shared with other users, used to improve public models, or sent to third-party model providers for training.
How are API keys managed?
How are API keys managed?
API keys are generated per account and scoped to your organisation. Keys can be rotated at any time from the dashboard. All API requests are authenticated and rate-limited.
What LLM providers do you use?
What LLM providers do you use?
We run a mix of our own inference infrastructure and major model providers with enterprise data processing agreements. Your input questions and population data are sent to the model only at prediction time and are not retained by any provider.
Do you have SOC 2 or ISO 27001 certification?
Do you have SOC 2 or ISO 27001 certification?
Not yet. We’re a small team building toward formal certification as we scale. If you have specific compliance requirements, get in touch and we’ll work through them with you.
Can I delete my data?
Can I delete my data?
Yes. You can delete populations, predictions, and your account at any time. Deletion is permanent and propagates to all storage layers.